Backup & Restore Your Files

Among our many features, you'll also have ability to preform your own backups and restores! It's one of the advantages of being your own server administer. It's why we like to be called notechsupport.com! Please note that Hennessee Internet Services does not take responsibility for lost data and we urge you to make your own backups on a regular basis. We cannot guarantee the integrity of your data, so it is highly recommended that you perform your own backups. When you perform a backup, all files or just files for a specific person on your site are all grouped together and compressed into a single file (this file will be named according to the month, day, year, and time with a .raq file extension), then downloaded to your computer's hard drive.

Backup:
To back up your site, follow these quick and easy steps:
Step 1: Login to your site administration page (http://www.yourdomain.com/siteadmin) with the user name and email we provided you.
Step 2: Click the Backup button on the Site Management screen. Click here for a screenshot.
Step 3: Select the type of backup you want to preform from the Data to Backup selection. You can backup all email, web, and user files on your site, or the files and email for a specific user. To backup all files, make sure that the All email, web, or user files on this site is checked, or to backup files for a specific user, make sure you check the Files and email of user and select the user name from the pull down menu to the right.
Step 4: You'll want to select which files have been changed within a certain time frame. To do this, click on the pull-down menu just right of Backup files modified in the last. You can choose Backup all Files or files modified in the past 31 days, 14 days, 7 days, 2 days, or 1 day.
Step 5: Now that you have all the options selected, click the Start Backup button.

Restoring your files is an easy process. When you restore files to your site make sure that they are up to date. To restore files follow the steps below:

Restore:
Step 1: Login to your site administration page (http://www.yourdomain.com/siteadmin) with the user name and email we provided you.
Step 2: Click the Restore button on the left menu located directly below the Backup button. Click here for a screenshot.
Step 3: Enter the path and filename of the backup file, or click the Browse button to search for the backup file and select the file to restore. NOTE: If the file does not appear in the list and you are using Netscape 4.x or Internet Explorer 4.x, you may need to change File Type in the desktop to All Files.
Step 4: If you want to restore only some of the files, click Selective Restore.
Step 5: When finished, click the Restore A Backup File button.

A Few Notes:
As indicated on the Restore screen, Archive restores are not possible with Microsoft Internet Explorer version 3. If you experience problems uploading a .raq archive, please use a newer browser. Also, please be careful not to interrupt an archive restore as data could be corrupted.